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Key Responsibilities:

1. Guest Interaction:

   • Greet guests with a welcoming attitude and assist with check-ins and admissions.

   • Provide information about admission prices, promotions, and playground policies.

   • Respond to guest inquiries in person, over the phone, or via email.

2. Sales and Transactions:

   • Handle cash and credit card transactions accurately at the front desk.

   • Upsell memberships, party packages, and promotional offers.

   • Process reservations for birthday parties and special events.

3. Facility Support:

   • Monitor playground activities to ensure rules are followed and safety standards are maintained.

   • Assist with maintaining a clean and organized play area and lobby.

   • Restock brochures, promotional materials, and supplies as needed.

4. Problem Resolution:

   • Address guest concerns and resolve issues promptly, escalating to management when necessary.

   • Manage lost and found items and ensure proper communication with guests about missing items.

5. Team Collaboration:

   • Work closely with other team members to ensure smooth operations during peak hours.

   • Support set-up and tear-down for events and special programs.

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Qualifications:

• Strong interpersonal and communication skills.

• Ability to work well with children and parents in a high-energy environment.

• Prior experience in customer service, retail, or hospitality is a plus.

• Basic computer skills (e.g., POS systems, email).

• Availability to work weekends, holidays, and flexible shifts.

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Perks:

• Fun and playful work environment.

• Competitive hourly pay.

• Discounts on admissions, memberships, and party packages.

• Opportunities for career growth within Candyland Adventure.